Cookie Policy

1. What Are Cookies

Cookies are small text files stored on a user’s device when visiting a website.

Cookies help websites function properly, improve user experience, remember preferences and collect analytical information about website usage.

2. Types of Cookies Used

Veditalia uses different categories of cookies on the Website.

2.1 Technical Cookies

These cookies are necessary for the proper functioning of the Website and cannot be disabled through the Website’s systems.

They may include:

• navigation cookies
• security cookies
• session management cookies
• language or preference cookies

Cookies used in this category:

IIWBOOK — keeps your booking in progress while you move between the steps of the reservation form — 2 hours — Veditalia (first party)

IIWADMIN — keeps the site administrator signed in to the content management panel — until the browser is closed — Veditalia (first party)

iiw_consent — stores the cookie choices you made in the banner, so that you are not asked again at every page — 180 days — Veditalia (first party)

__stripe_mid — set when you reach the payment step, so that the payment provider can tell a returning device from a new one and detect fraudulent card use — 1 year — Stripe

__stripe_sid — set together with the previous one, for the duration of a single payment attempt — 30 minutes — Stripe

cf_clearance — records that your browser has passed the security check that protects the Website from automated traffic — 1 year — Cloudflare

2.2 Analytics Cookies

Analytics cookies help Veditalia understand how users interact with the Website and improve performance and usability.

Cookies used in this category (set only if you accept analytics cookies):

_ga — distinguishes visitors in order to produce aggregate usage statistics — 2 years — Google (Google Analytics 4)

_ga_1MH92V9EDR — keeps the state of the analytics session for this Website — 2 years — Google (Google Analytics 4)

_clck — links your actions across pages to a single Clarity identifier — 1 year — Microsoft (Clarity)

_clsk — groups the pages you view into a single recorded session — 1 day — Microsoft (Clarity)

MUID — identifies the same browser across Microsoft services, so that the usage statistics are not counted twice — up to 13 months — Microsoft (clarity.ms)

CLID — identifies your browser the first time a session is recorded for this Website — 1 year — Microsoft (clarity.ms)

Cloudflare Web Analytics, also used on this Website, sets no cookies and stores nothing on your device.

2.3 Advertising and Marketing Cookies

These cookies may be used to:

• measure advertising effectiveness
• deliver relevant content
• analyze marketing campaigns
• support social media integrations

Cookies used in this category:

None. The Website currently uses no advertising or marketing cookies. Should any be introduced, they will be listed here and will only be set after you accept this category in the cookie banner.

2.4 Functional Cookies

Functional cookies are used by services that add features to the Website but are not necessary for it to work.

The only service in this category today is the live chat used to answer questions about the tour. If you allow it, the chat provider receives your IP address and whatever you write in the chat window. If you do not, the chat is not loaded at all.

Cookies used in this category (set only if you accept functional cookies):

idsrv.session — keeps the chat conversation you have started open while you move between pages — until you close the browser — Charla

.AspNetCore.Identity.Application — identifies your chat session with the chat provider — 1 year — Charla

__stripe_mid — set by Stripe inside the chat window, which the chat provider uses for fraud prevention on its own service — 1 year — Stripe, through Charla

If you do not accept this category, the chat is not loaded and none of these are stored on your device.

3. Third-Party Services

The Website may use third-party tools and services that place cookies or similar technologies on users’ devices.

These may include:

• Cloudflare Web Analytics — aggregate traffic measurement that sets no cookies and stores nothing on your device
• Google Analytics 4 — statistical analysis of how the Website is used, loaded only with your consent
• Microsoft Clarity — heatmaps and session recordings used to improve usability, loaded only with your consent
• Charla — the live chat service, loaded only with your consent
• CARTO — supplies the map images (tiles) shown on the itinerary map
• Leaflet, delivered through the unpkg content delivery network — the software library that draws the itinerary map in your browser
• Trustindex — displays the guest review widgets shown on the home page and the About us page
• booking management systems
• payment-related integrations
• embedded content providers

The map and the review widgets are part of the content of the pages on which they appear and are loaded together with those pages: connecting to those providers makes your IP address and browser information visible to them.

These third parties may independently process certain browsing data according to their own privacy policies.

4. Cookie Preferences

When users first visit the Website, a cookie banner is presented, allowing them to:

• accept applicable cookies;
• reject non-essential cookies;
• customize their cookie preferences.

Cookies and tracking technologies requiring consent will not be activated unless and until the user has provided the required consent.

Users may change or withdraw their consent at any time through the “Cookie Preferences” link at the bottom of every page.

5. Browser Settings

Users may also manage or disable cookies directly through their browser settings.

Examples:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Preferences → Privacy & Security
• Safari: Preferences → Privacy
• Microsoft Edge: Settings → Cookies and Site Permissions

Disabling certain cookies may affect Website functionality.

6. Geolocation and Live Chat

Certain Website functionalities, including live chat systems, may use approximate geolocation data and session-related information in order to:

• improve customer support
• provide more relevant assistance
• optimize Website operations

These technologies are not used for automated profiling or decision-making purposes.

7. Data Protection and User Rights

Users have the right to:

• access personal data
• request correction or deletion
• restrict or object to processing
• withdraw consent where applicable
• lodge a complaint with the competent data protection authority

For more information regarding personal data processing, users may consult the Privacy Policy available on the Website.

8. Contact Information

For any request regarding cookies or personal data processing, users may contact:

ACS S.r.l. – Veditalia

Website: www.italyinaweek.com

Email: [email protected]

9. Changes to This Cookie Policy

Veditalia reserves the right to update or modify this Cookie Policy at any time.

Users are encouraged to periodically review this page for updates.